Customer Contact Week 2019 Sponsored by Ricochet360

Ricochet360 will be exhibiting at Customer Contact Week 2019 at The Mirage, Las Vegas. Learn how our auto dialer, cloud phone system, CRM and marketing automation platform can improve the performance of your call center.

By |2022-09-23T07:26:36-07:00February 18, 2019|Call Centers, Events|0 Comments

The Golden Minute: The Race to Call Leads First

Businesses used to hope to call leads within an hour, then it was 5 minutes, then under 60 seconds. The trends show contacting internet leads boils down to a game of milliseconds. In fact, pretty soon TIME won’t be as important as latency, location, or hardware speed. Just like Wall Street’s high frequency traders that have dominated the stock market, you’ll need to be fast if you want to be the one connecting with the consumer on the phone.

By |2022-09-26T06:01:23-07:00January 29, 2015|Internet Trends|0 Comments
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