Cloud Phone System: What Is It?
Cloud Phone System: What Is It? A modern workplace [...]
Benefits of Automating Your Text Messages
Benefits Of Automating Your Text Messages Text messaging has [...]
Improve Your Workflows into Ricochet360 with Zapier
Ricochet360 Is Now Integrated with Zapier We're excited to [...]
The Types of Cloud Phone Systems and How Your Sales Team Could Benefit From One
Could Your Sales Team Benefit From a Cloud phone [...]
Bill Rice Interviews Our CEO for Aged Lead Store
Watch the interview that goes in-depth on marketing automation, [...]
The Golden Minute: MNN Interview of Beau Bratton
From the Broadcast Plaza Interviews, learn about “the golden minute” in a chat with Ricochet 360’s CEO Beau Bratton.
Best Practices for Call Recording in Call Centers
"This call may be monitored or recorded for quality assurance purposes." Many people dread hearing this phrase in their personal lives, but it exists for good reasons. As a consumer, it's for our protection. As a call center operator, it's not only for our protection, but it also creates a framework for improving the performance of call center agents. To help you with your call center performance, we've assembled a few best practices for call recording in call centers.
Common Problems with Sales Metrics
As the calendar turns, it's a good time of [...]
10 Questions to Ask When Comparing Dialer & CRM Solutions
In the market for a new SaaS dialer or [...]
Creating Statuses in Your CRM or Dialer
Strategies for Creating Status Codes in Your CRM [...]
