Manage Leads Smarter
with Inbound Call Tracking

Assign your best sales people to the right inbound leads.

Manage Leads Smarter
with Inbound Call Tracking

Assign your best sales people to the right inbound leads.

Optimize Your Inbound Call Marketing

Inbound phone calls are a critical but underrated activity for many sales teams. With Ricochet’s integrated inbound call tracking, the associated phone number of each inbound call maps back to the source. Especially with dramatic increases in smartphone usage for internet activity, marketers need insight into the connection between marketing efforts and inbound phone calls or traffic. As a result, you can make smarter decisions about where you invest your marketing budget. In addition, you can deliver a better customer experience based on that source data.

  • Measure online and offline marketing performance
  • Learn more about your best prospects
  • Identify what motivates customers to call
  • Optimize your marketing budgets
  • Create a seamless customer experience

Deliver Exceptional Experiences to Your Inbound Leads

Show You’re Best

Send inbound leads to your perfect sales queues for fast, knowledgeable response. Then make it personal with social media integration, making your customer experience superior to anyone else.

Make Epic Recordings

Ricochet’s cloud phone system gives you the power of recording – whether you are a manager who wants to record agents’ calls for review or an agent who needs to provide the perfect voicemail to keep leads interested.

Motivate Your Team

Ricochet includes gamification, which drives your agents to excel and helps management keep an eye on results. With so many features to make selling faster, easier and more effective, your team will deliver!

Deliver Exceptional Experiences to Your Inbound Leads

Show You’re Best

Send inbound leads to your perfect sales queues for fast, knowledgeable response. Then make it personal with social media integration, making your customer experience superior to anyone else.

Make Epic Recordings

Ricochet’s cloud phone system gives you the power of recording – whether you are a manager who wants to record agents’ calls for review or an agent who needs to provide the perfect voicemail to keep leads interested.

Motivate Your Team

Ricochet includes gamification, which drives your agents to excel and helps management keep an eye on results. With so many features to make selling faster, easier and more effective, your team will deliver!

JFK Financial Inc.
Guardian Financial
QuoteWizard
Lendtuit
FinanceStore
business.com
Patriot Bank
New Penn Financial
Congressional Bank
Apollo Interactive
3 Day Blinds

Ricochet360: The All-in-One Dialer, CRM and Marketing Automation Platform

The Fastest All-in-One Dialer and

Marketing Automation Platform

Ricochet Inbound Call Tracking Highlights

Skills Based Calling Queues

Have your best agents take each call. Design who should receive leads to ensure the best customer experience.

Call Center Scripts

Ricochet offers flexible scripting for inbound calls – build a custom workflow to provide a smooth interaction while collecting useful customer information.

Call Forwarding

You have complete control over where you receive inbound calls, using your office phone system, mobile phone or computer at the same time!

Skills Based Calling Queues

Have your best agents take each call. Design who should receive leads to ensure the best customer experience.

Call Center Scripts

Ricochet offers flexible scripting for inbound calls – build a custom workflow to provide a smooth interaction while collecting useful customer information.

Call Forwarding

You have complete control over where you receive inbound calls, using your office phone system, mobile phone or computer at the same time!

Ricochet by Speed to Contact: Cloud Phone System, Dialer, CRM & Marketing Automation Platform: Inbound Call Tracking

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See Ricochet’s Inbound Call Tracking (and a whole lot more!)